Privacy Policy for EchoNotes

Last Updated: May 2, 2025

Thank you for using EchoNotes ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://echonotes.fr (the "Website") and our services.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

- Name: We collect your name to personalize your experience and communicate with you effectively.
- Email: We collect your email address to send you important information regarding your subscription, updates, and communications.
- Payment Information: We collect payment details to process your subscription payments securely. We do not store complete payment information on our servers. Payments are processed by trusted third-party payment processors.
- Student Verification: If you subscribe to our Student Plan, we collect and store information that verifies your student status.

1.2 Content Data

We collect and process the following content data:

- Audio and Video Files: When you upload files for transcription, we process and store these files to provide our services.
- Transcriptions: We generate and store transcriptions of your audio and video content.
- Notes: We store the notes you create and organize using our platform.

1.3 Usage Data

We collect information about how you use our services, including:

- Recording Time: We track the total minutes of recording transcribed to manage usage limits.
- Storage Usage: We monitor the amount of storage space your content uses.
- Feature Usage: We analyze which features you use to improve our service.

1.4 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us enhance your browsing experience, analyze trends, and improve our services.

2. How We Use Your Information

We use your personal and content data for the following purposes:

- Providing and managing your subscription
- Processing and generating transcriptions and notes
- Enforcing usage limitations based on your subscription plan
- Verifying student status for discounted plans
- Sending important service announcements and updates
- Improving and personalizing our services
- Responding to your requests and providing customer support
- Analyzing usage patterns to enhance our platform

3. Data Storage and Security

We store your content and personal data securely using industry-standard encryption and security practices. We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your data within a reasonable timeframe, except where we are legally required to retain certain information.

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

- Service providers who help us deliver our services (e.g., payment processors, cloud storage providers)
- Legal authorities when required by law
- Business partners, only with your explicit consent

5. Your Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Export your data in a portable format
- Restrict or object to certain processing of your data

To exercise these rights, please contact us using the information provided below.

6. Children's Privacy

EchoNotes is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes via email or through our Website before they become effective.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

By using EchoNotes, you consent to the terms of this Privacy Policy.